Shipping / Returns

Product Tax

All prices shown on our website include product tax but not shipping costs. The total cost of your order is the price shown by the shipping products and shipping costs depending on the shipping address.

Delivery

All orders are received and shipped Monday to Friday. Orders placed on Saturdays, Sundays or public holidays will be processed the following business day. The shipping cost of each order up to two or up to 3 kg, depending on the shipping area, will be calculated by completing the order.

Orders within Greece and Cyprus are sending with Geniki Taxidromiki, in the rest of the word with DHL.

Payments

With credit card

Laoutashop.com accepts credit cards through PayPal. Credit card shopping on our site is completely secure. All purchase information is encrypted to protect your credit card. According to security rules, your account address and name must match those on the card. If your card is rejected, your order cannot be completed and an automated message will appear on your screen.

 

PayPal

PayPal is like an electronic wallet, where you can safely store all your payment options, such as your bank account or your debit and credit card. When you want to make a payment you do not need to enter your card number on our website. Just click on the PayPal button, log in to your PayPal account and choose the way you want the transaction to take place. PayPal will complete the payment without having to share any information with the website.

return & change 

All products are carefully packaged and shipped in excellent condition. However, if your order contains a problem product you can return the product and we will do our best to replace it or refund you.

You may change or return the product within (7) seven calendar days from the date of receipt of the parcel.

Personal care and body care are returned only if their packaging is sealed and, in any case, unused.

If your order is missing, please contact us at sales@laouta.com.

In the case of defective products that cannot be replaced or no longer wish to be replaced, the amount paid will be refunded in full, including shipping costs for the return of the product.

In the case of our mistake, we will fully refund the money corresponding to the value of the order and shipping costs.

In case that there is not a mistake on our part, only the amount corresponding to the value of the products will be refunded and shipping costs will be borne exclusively by you.

Any returned product should be sent to: Laouta shop Eudokia Lachana, 44, Notaras, 18531, Piraeus.

You can contact sales@laouta.com for further return information and we will be happy to assist you.

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